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Terms and Conditions

Terms and Conditions

Date: 1/23/2025

Welcome to Safe Heaven Garage Door (“Company,” “we,” “our,” or “us”).

These terms and conditions govern your use of our website (https://www.safeheavengaragedoor.com) (“Website”)

and any services or information provided through it.

By accessing or using the Website, you accept and agree to abide by these terms.

If you do not agree, please refrain from using the Website.

Effective Date and Validity These Terms and Conditions are effective as of the date they are published on the Safe Heaven Garage Door website and will remain in full force and effect indefinitely, unless superseded by an updated version or explicitly terminated by Safe Heaven Garage Door.

Safe Heaven Garage Door reserves the right to modify these Terms and Conditions at any time without prior notice.

Updates will take effect immediately upon being posted to the Website, and it is the responsibility of the user to review the Terms regularly.

Your continued use of the Website or services constitutes your acceptance of the current version of these Terms and Conditions.

1. Acceptance of Terms By accessing or using our Website, you agree to comply with these Terms and Conditions.

If you do not agree to any part of these terms, you must refrain from using the Website.

By accessing our Website, you represent and warrant

that:

You are at least 18 years old or have obtained the consent of your legal guardian.

You have the legal capacity to enter into a binding agreement.

Your use of the Website will comply with all applicable laws and regulations.

If you are using this Website on behalf of a business or organization, you confirm that you are authorized to accept these terms on its behalf.

2. Description of Services Safe Heaven Garage Door specializes in professional garage door and gate repair services for residential and commercial properties.

While we strive to provide accurate and up-to-date information on the Website, we do not guarantee that all descriptions, pricing, or service details are free from errors.

We reserve the right to modify or discontinue any service at our discretion without prior notice.

3. User Responsibilities.

When using our Website, you agree to: Only use the Website for lawful purposes.

Ensure that all information you provide is accurate, complete, and up to date.

Not engage in any conduct that may disrupt the Website’s functionality or harm its reputation.

Not upload or distribute malicious content such as viruses, spyware, or harmful code.

Refrain from impersonating others or misrepresenting your identity.

Failure to comply may result in the suspension or termination of your access to the Website.

4. Service Requests and Bookings.

By submitting a service request or inquiry through our Website, you acknowledge: The request does not constitute a contract.

A contract will only exist once a written agreement is signed or verbal confirmation is provided.

Pricing and quotes provided are estimates and may be subject to change based on site inspections or unforeseen circumstances.

Timelines for service are subject to scheduling availability and external factors such as weather or supply chain issues.

5. Payment Terms.

For services booked through the Website: Payment terms will be outlined in your service agreement or invoice.

We accept payment methods specified during the booking or checkout process.

Late payments may incur additional fees, and unpaid balances may be sent to collections.

6. Refund and Cancellation Policy.

Safe Heaven Garage Door is committed to providing reliable and prompt repair services.

To ensure efficiency and fairness, the following refund and cancellation terms apply:

6.1 No Cancellations Once Repairs Have Started.

From the moment the repair process begins, cancellations are not permitted.

Before starting any repair work, our technician will coordinate with the customer to provide a clear explanation of the issue and an estimated price for the service.

Once the customer approves the estimate, the repair will commence, and cancellation will no longer be an option.Refusal to proceed after approving the estimate will result in a charge for any work already completed, as well as a service call fee.

6.2 Deposits for Scheduled Services.

For larger projects requiring special order parts or custom work, a deposit may be required to secure your appointment.

Deposits are non-refundable unless the cancellation is made at least 24hours prior to the scheduled appointment.

6.3 Emergency Service Requests.

For emergency or same-day repair requests, cancellations are not permitted once the service is scheduled and a technician has been dispatched.

The customer will be charged for the service call even if the issue is resolved before the technician arrives.

6.4 No Refunds for Completed Services.

All repair and installation services are final.

Refunds will not be issued once the service has been completed, except in cases of verified workmanship errors covered under our warranty policy.

If you are dissatisfied with the results, we will work with you to address the issue under the terms of our warranty but will not offer monetary refunds.

6.5 Customer Responsibility for Accurate Information.

Customers are responsible for providing accurate descriptions of their repair issues when scheduling services.

If the issue described differs from the actual problem identified on-site, additional charges may apply.

Cancellations or refusals to proceed under these circumstances will still result in a service charge.

6.6 Modifications to Scheduled Services.

Requests to reschedule or modify a service appointment must be made at least 3 hours in advance.

Safe Heaven Garage Door reserves the right to deny rescheduling if insufficient notice is provided.

6.7 Exceptions to No-Cancellation Policy.

Safe Heaven Garage Door may, at its sole discretion, consider cancellations or refunds in exceptional circumstances, such as natural disasters, emergencies, or other unforeseen events preventing the customer or technician from fulfilling the appointment.

7. Intellectual Property Rights.

All content on this Website—including text, images, videos, logos, and design elements—is the exclusive property of Safe Heaven Garage Door or its licensors.

Unauthorized use, reproduction, or distribution is strictly prohibited.

You are granted a limited, non-exclusive, and revocable license to access and use the Website for personal, non-commercial purposes.

8. Prohibited Activities.

You may not: Use automated tools (e.g., bots, crawlers) to scrape or interact with the Website.

Attempt to gain unauthorized access to the Website, its servers, or related networks.

Reproduce, resell, or misuse any part of the Website or its services for commercial gain without prior written consent.

9. Disclaimers and Limitations of Liability.

Disclaimers.

The information provided on this Website is for general purposes only and does not constitute professional advice.

We do not guarantee that the Website will be error-free, uninterrupted, or secure.

Any reliance on information provided on the Website is at your own risk.

Limitations of Liability.

Safe Heaven Garage Door and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of the Website or services.Our liability, if any, is limited to the amount paid for the specific service giving rise to the claim.

10. Indemnification.

You agree to indemnify and hold harmless Safe Heaven Garage Door, its employees, agents, and affiliates, from any claims, damages, or losses arising out of: Your use of the Website or services.

Your breach of these Terms and Conditions.Your violation of any laws or third-party rights.

11. Termination of Use.

We reserve the right to terminate or suspend your access to the Website at any time without notice if we believe you have violated these Terms and Conditions or engaged in unlawful activity.

12. Governing Law and Dispute Resolution.

These Terms and Conditions are governed by the laws of Ohio State, without regard to its conflict of laws principles.Dispute Resolution.

Any disputes shall first be attempted to be resolved through good-faith negotiations.

If no resolution is reached, disputes shall be submitted to binding arbitration in accordance with the rules of Ohio State.

13. Privacy Policy.

Your use of this Website is subject to our Privacy Policy, which explains how we collect, use, and safeguard your data.

14. Updates to Terms and Conditions.

We reserve the right to update these Terms and Conditions at any time.

Changes will take effect immediately upon being posted to the Website.

Your continued use of the Website constitutes your acceptance of the updated terms.

15. Entire Agreement.

These Terms and Conditions, together with our Privacy Policy and any additional terms provided for specific services, constitute the entire agreement between you and Safe Heaven Garage Door regarding the use of our Website.

16. Contact Information.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please

contact us:

Phone: 440-444-9044

Email: ‏safeheavengaragedoor@gmail.com

Address: 218 Mariners Circle. SheffieldLake, OH 44054

17. Force Majeure.

Safe Heaven Garage Door shall not be held liable for any delays, interruptions, or failures in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, power outages, supply chain disruptions, pandemics, or other unforeseen circumstances.

18. No Guarantee of Availability.

While we strive to ensure uninterrupted access to our Website and services, we do not guarantee that the Website will always be available or operate without error. Scheduled maintenance, technical issues, or other factors may result in temporary downtime, for which we shall not be held liable.

19. Limited Warranty.

All services provided by Safe Heaven Garage Door are covered by the terms of the warranty outlined in your service agreement.

Any warranty claims are limited to the specific scope of work performed and do not cover: Misuse, neglect, or improper maintenance of your garage door or gate.Damage caused by third parties, weather, or other external factors.

Parts or components not installed by Safe Heaven Garage Door.

20. Customer Responsibilities for Maintenance and Safety.

As the customer, you are responsible for regular maintenance and safety checks of your garage door or gate.

Failure to perform such maintenance as outlined in your service agreement may void any warranties and increase risks of damage or injury.

21. Misrepresentation of Information.

You are solely responsible for ensuring the accuracy of all information provided during inquiries, bookings, or service requests. Safe Heaven Garage Door is not liable for any errors, delays, or issues resulting from false or incomplete information provided by the user.

22. Prohibited Uses of the Website.

In addition to other restrictions outlined in these Terms, you agree not to: Use the Website to solicit business from other users or conduct any activity unrelated to Safe Heaven Garage Door’s services.

Engage in fraudulent activities, phishing attempts, or spamming through the Website’s communication channels.

Harvest or collect user data without consent, including email addresses or payment information.

23. Limitation of Damages.

Under no circumstances shall Safe Heaven Garage Door’s total liability exceed the amount paid by the customer for the specific service giving rise to the claim.

We shall not be held liable for indirect, special, incidental, or consequential damages, including loss of profits, property damage, or personal injury, even if we have been advised of the possibility of such damages.

24. Subcontractors.

Safe Heaven Garage Door reserves the right to engage subcontractors or third-party vendors to perform any part of the services we provide.

You agree that subcontractors are bound by the same service and quality standards as outlined in your agreement.

25. No Waiver.

Our failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or our right to enforce it in the future.

26. Severability.

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

27. Electronic Communications.

When you use our Website or communicate with us via email, you consent to receive electronic communications from us. You agree that all notices, agreements, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

28. Governing Language.

These Terms and Conditions are written in English. If they are translated into any other language, the English version shall prevail in case of conflict or ambiguity.

29. Advertising and Promotions.

Any promotions, discounts, or offers advertised on our Website are subject to specific terms and conditions, which will be provided at the time of the offer. We reserve the right to modify or cancel promotions at any time without notice.

30. Feedback and Reviews.

By submitting feedback, reviews, or testimonials about our services, you grant Safe Heaven Garage Door a non-exclusive, royalty-free, perpetual license to use, reproduce, or modify such content for marketing or other business purposes.

31. Assumption of Risk.

By using our services, you acknowledge and agree that repairs or installations involving mechanical systems such as garage doors and gates carry inherent risks.

Safe Heaven Garage Door is not liable for injuries, damages, or losses arising from: Misuse or improper operation of a garage door or gate.
Failure to follow safety guidelines provided by our technicians.
Attempts to repair or modify systems by unqualified individuals.

32. Disclaimer of Third-Party Products.

We may recommend or install third-party products (e.g., garage door openers or parts).

Safe Heaven Garage Door is not responsible for defects, failures, or damages caused by third-party products.

Any issues with such products should be addressed directly with the manufacturer under their warranty terms.

33. No Professional Advice.

The content on this Website is for informational purposes only and should not be construed as professional advice.

Consult qualified professionals or technicians for specific concerns.

Reliance on any information provided by Safe Heaven Garage Door is at your own risk.

34. Compliance with Local Regulations.

You are responsible for ensuring that your use of our services complies with all applicable local, state, and federal laws and regulations.

Safe Heaven Garage Door is not liable for any penalties, fines, or violations resulting from your failure to comply with such regulations.

35. User-Generated Content.

If you post content to our Website, such as reviews, comments, or media, you agree that:The content does not violate any intellectual property rights, privacy rights, or laws.

You grant us an irrevocable, royalty-free license to use, display, or reproduce the content in connection with our business.

We reserve the right to remove user-generated content that violates these Terms or is deemed inappropriate.

36. Indemnity Clause.

You agree to indemnify, defend, and hold harmless Safe Heaven Garage Door, its employees, contractors, and affiliates from any claims, damages, or losses resulting from: Your breach of these Terms and Conditions.

Misuse of the Website or services.

Injuries or damages caused by improper use or maintenance of installed systems.

37. Limitations on Warranty Coverage.

Any warranties provided by Safe Heaven Garage Door are limited to:The specific service or product described in your agreement.

Workmanship issues reported within 72 hours after the service date.

Exclusions, including normal wear and tear, unauthorized repairs, or damage caused by third parties.

38. Modification of Services.

Safe Heaven Garage Door reserves the right to modify, suspend, or discontinue any service at any time, including pricing and availability, without prior notice.

We shall not be held liable for any modifications or interruptions in service.

39. Liability for Unauthorized Use.

You are responsible for maintaining the security of your account, if applicable.

Safe Heaven Garage Door is not liable for any damages or losses resulting from unauthorized use of your account, including fraudulent activity.

40. Recording and Monitoring.

To ensure quality and for security purposes, customer communications via phone, email, or live chat may be recorded or monitored.

By engaging with us, you consent to such monitoring.

41. Statute of Limitations.

You agree that any claim or cause of action arising out of or related to our services or these Terms must be filed within one (1) year after the claim arises.

Failure to do so will result in the permanent waiver of such claim.

42. Limitation on Repairs by Others.

If a third party repairs, modifies, or replaces any system serviced by Safe Heaven Garage Door, we are not liable for any resulting damage or issues.

This may also void any warranty provided by us.

43. No Partnership or Agency.

Nothing in these Terms and Conditions shall be construed as creating a partnership, agency, joint venture, or employment relationship between you and Safe Heaven Garage Door.

44. No Guarantees of Compatibility.

While we make every effort to ensure compatibility of installed components with your existing systems, we cannot guarantee that all systems, especially older ones, will operate seamlessly with new installations or upgrades.

45. Responsibility for On-Site Safety.

During service visits, the customer must ensure the work area is safe and free from hazards.

Safe Heaven Garage Door is not liable for injuries or delays caused by unsafe working conditions at the service site.

46. Termination of Warranty for Non-Payment.

Failure to pay for services rendered in full may result in the termination of any warranties provided.

Warranties will only be honored once all outstanding balances are resolved.

47. Environmental and Disposal Fees.

Some services may include environmental or disposal fees for the proper handling and recycling of old parts or systems.

These fees will be disclosed in your quote or service agreement.

48. Limitations on Emergency Services.

While we strive to provide prompt emergency services, we cannot guarantee immediate availability due to unforeseen circumstances, including weather conditions, staff shortages, or high service demand.

49. Disclaimer of Future Damages.

Safe Heaven Garage Door is not responsible for any future damages or malfunctions caused by normal wear and tear, unforeseen accidents, or changes in environmental conditions.

50. Customer-Provided Parts.

If you supply your own parts for a repair or installation, Safe Heaven Garage Door is not liable for: Defects in those parts.

Damage caused by improper part specifications or installation incompatibility.

51. Warranty Disclaimer.

Safe Haven Garage Door provides services and content on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or free from harmful components.

 

52. Limitation of Liability.

To the fullest extent permitted by law, Safe Haven Garage Door shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to the use or inability to use our services, even if we have been advised of the possibility of such damages.

 

53. Assumption of Risk.By using our services, you acknowledge that certain risks are inherent in garage door repair and installation, and you assume all risks related to the use of our services, including risks of personal injury, property damage, or equipment malfunction.

 

54. No Guarantee of Availability.

Safe Haven Garage Door does not guarantee the availability of any specific products or services at any given time. Availability may vary based on location, demand, and unforeseen circumstances.

 

55. Customer Responsibility.

You are responsible for ensuring that your garage or gate system meets all legal, safety, and regulatory standards before service is performed.

Safe Haven Garage Door is not responsible for pre-existing conditions or deficiencies that may impact service outcomes.

 

56. Compliance with Local Laws. It is your responsibility to comply with all local, state, and federal laws related to the use of our services. Safe Haven Garage Door is not responsible for ensuring your compliance with these laws.

 

57. Subcontractor Liability.

Safe Haven Garage Door may use subcontractors to perform certain services. While we make reasonable efforts to vet subcontractors, we are not responsible for their actions, omissions, or errors beyond our control.

 

58. Modifications to Terms.

Safe Haven Garage Door reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website or services after changes constitutes acceptance of the updated Terms.

 

59. Waiver of Class Action Rights.

You agree that any disputes will be resolved on an individual basis and that you waive your right to participate in any class, collective, or representative action against Safe Haven Garage Door.

 

60. Governing Law.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state in which Safe Haven Garage Door operates, without regard to its conflict of law principles.

 

61. No Waiver.

Failure by Safe Haven Garage Door to enforce any provision of these Terms shall not be construed as a waiver of that provision or any other provision of these Terms.

 

62. Termination of Service.

Safe Haven Garage Door reserves the right to terminate or suspend services to any customer for any reason, including but not limited to non-compliance with these Terms, abuse of service personnel, or fraudulent activity.

 

63. Feedback and Suggestions.

Any feedback or suggestions submitted to Safe Haven Garage Door regarding our services or website shall become the property of the company. We may use such feedback without restriction or compensation.

 

64. Privacy and Data Security.

While Safe Haven Garage Door takes reasonable measures to protect customer data, we are not liable for unauthorized access, breaches, or third-party actions that compromise the security of your information.

 

65. Entire Agreement.

These Terms and Conditions constitute the entire agreement between you and Safe Haven Garage Door regarding the use of our services, superseding any prior agreements or understandings.

 

66. Electronic Communications. By using the website or services, you consent to receiving electronic communications from Safe Haven Garage Door. These communications may include, but are not limited to, service updates, promotional materials, and notices regarding changes to these Terms. You agree that any notices provided electronically satisfy any legal requirement that such notices be in writing.

 

67. Service Area Limitations.

Safe Haven Garage Door provides services only in specific geographic areas. Availability of services is subject to the location and applicable service coverage areas. We reserve the right to refuse service outside of these areas.

 

68. Confidentiality.

You agree not to disclose, copy, or reproduce any confidential information that may be shared with you during the course of our service provision, including but not limited to pricing, business strategies, and customer lists.

 

69. Site Usage Restrictions.

You are prohibited from using the website for any unlawful purpose or in a way that might damage, disable, or impair the website's functionality. This includes activities like hacking, spamming, or transmitting viruses.

 

70. Security of Website.

While we take reasonable measures to protect our website, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. By using the website, you acknowledge that you understand the inherent risks involved in transmitting data over the internet.

 

71. No Endorsement of Third-Party Links.

The website may contain links to third-party websites or resources. Safe Haven Garage Door does not endorse and is not responsible for the content, accuracy, or reliability of any third-party sites linked from our website.

 

72. Availability of Support.

Safe Haven Garage Door offers customer support during business hours. However, we do not guarantee availability of customer service representatives at all times, and response times may vary based on demand and availability.

 

73. No Liability for User Content.

You are solely responsible for any content you submit or upload to the website. Safe Haven Garage Door does not monitor or review all user content and is not liable for any errors, omissions, or misstatements contained in such content.

 

74. Assignability. You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Safe Haven Garage Door. We may assign or transfer our rights and obligations at our discretion without notice to you.

 

75. Cooperation with Legal Authorities.

Safe Haven Garage Door may cooperate with law enforcement or other authorities when required to do so by law, including providing information about your account or use of services.

 

76. Prohibition of Harmful Activities.

You agree not to engage in activities that may harm or interfere with the proper operation of the website, including but not limited to introducing viruses, malware, or attempting unauthorized access to our systems.

 

77. External Services and Resources.

Any external services or resources linked to or from Safe Haven Garage Door are provided solely for your convenience. We do not control or assume responsibility for the availability, content, or privacy practices of third-party services.

 

78. Intellectual Property Infringement Notification.

If you believe that any content on the website infringes on your intellectual property rights, please contact us with appropriate details. We will take steps to investigate and remove any infringing content in accordance with applicable laws.

 

79. Headings for Convenience.

The section titles and headings used in these Terms are for convenience only and shall not affect the interpretation of these Terms.

 

80. Survival of Terms.

Certain provisions of these Terms, including but not limited to indemnification, limitation of liability, and dispute resolution, will survive the termination of these Terms and your use of our services.

 

81. Commercial Use of Content.

You may not use any content from the website for commercial purposes without prior written permission from Safe Haven Garage Door. Any unauthorized use of content is prohibited and may result in legal action.

 

82. Responsibility for Legal Fees.

In the event that any dispute, lawsuit, or claim is brought against Safe Haven Garage Door, the party initiating such legal action agrees to pay all attorneys’ fees, court costs, arbitration fees, and any other expenses incurred by Safe Haven Garage Door, regardless of the outcome of the matter. This provision applies to claims arising from negligence, breach of contract, or any other legal theory.

 

83. Transfer of Work Liability.

Safe Haven Garage Door reserves the right to transfer, assign, or subcontract any or all parts of the services to third parties. Any such transfer will not alter or limit the legal protections afforded to Safe Haven Garage Door under these Terms. You agree that any claims or liabilities arising from such third-party work will be solely against the third party, and Safe Haven Garage Door shall bear no responsibility or liability.

 

84. Limitation of Damages.

Safe Haven Garage Door’s total liability for any claim, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the specific service provided. In no event shall Safe Haven Garage Door be liable for indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, data, or use.

 

85. No Suits Against Subcontractors.

You agree that any disputes arising from services performed by third-party subcontractors engaged by Safe Haven Garage Door must be directed solely to those subcontractors. Safe Haven Garage Door is not liable for their actions, omissions, or defects in performance and is indemnified from all related claims.

 

86. Release of Liability.

for Acts Beyond ControlSafe Haven Garage Door is not liable for damages, injuries, or delays caused by circumstances beyond its control, including but not limited to acts of God, natural disasters, equipment failures, labor shortages, supply chain disruptions, or third-party negligence.

 

87. Customer Agreement.

to Hold HarmlessYou agree to hold Safe Haven Garage Door, its officers, employees, agents, affiliates, and contractors harmless from and against all claims, damages, losses, or expenses arising out of or related to the services provided, including but not limited to property damage, personal injury, or loss of use.

 

88. Mutual Waiver of Jury Trial.

To the fullest extent permitted by law, you and Safe Haven Garage Door expressly waive any right to a jury trial in any legal proceeding arising out of or related to these Terms or the services provided.

 

89. Non-Disparagement Clause.You agree not to make or publish any negative, false, or defamatory statements about Safe Haven Garage Door, its employees, or its services. Any violation of this clause may result in legal action for damages, including but not limited to reputational harm and loss of business.

 

90. Indemnification for Third-Party.

ClaimsIf a third party files a claim or lawsuit against Safe Haven Garage Door arising from the services provided to you, you agree to indemnify and hold Safe Haven Garage Door harmless against any damages, attorneys' fees, court costs, or liabilities incurred as a result.

 

91. Dispute Resolution and Binding Arbitration.

All disputes arising out of or related to these Terms or the services provided shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in the state and county where Safe Haven Garage Door is headquartered. Each party shall bear its own arbitration costs, but the party filing the claim shall reimburse all arbitration-related fees incurred by Safe Haven Garage Door.

 

92. Waiver of Class Actions.

You expressly waive the right to participate in a class action or collective lawsuit or arbitration against Safe Haven Garage Door. All disputes must be resolved on an individual basis.

 

93. Customer Responsibility for Pre-Existing Conditions.

Safe Haven Garage Door shall not be liable for any issues, damages, or injuries caused by pre-existing conditions on your property, including but not limited to structural defects, improper installations, or non-compliant systems.

 

94. Non-Waiver of Rights.

Failure by Safe Haven Garage Door to enforce any provision of these Terms shall not be deemed a waiver of its right to enforce that provision or any other provision at any time in the future.

 

95. Assignment of Liability to Property Owner.

You agree that Safe Haven Garage Door’s liability for any claim related to the services is limited solely to you as the individual or entity who contracted for the services. Safe Haven Garage Door bears no responsibility for claims made by subsequent owners or third parties.

 

96. Compliance with Manufacturer Warranties.

Safe Haven Garage Door is not liable for any damage, malfunction, or voided warranties caused by materials, components, or products supplied by the customer or third parties.

 

97. Termination of Services.

Without Penalty Safe Haven Garage Door reserves the right to terminate any ongoing or scheduled service at its sole discretion. You agree that such termination does not create any liability or obligation for damages, penalties, or additional costs to Safe Haven Garage Door.

 

98. Strict Enforcement of Payments.

If you fail to pay for services rendered or materials provided, Safe Haven Garage Door reserves the right to pursue legal action, and you agree to reimburse all associated collection costs, including attorneys’ fees, court costs, and interest.

 

99. Waiver of Consequential Damages.

Safe Haven Garage Door is not liable for any consequential, special, or incidental damages, including but not limited to delays, loss of use, loss of profits, or loss of enjoyment of the property, arising from or related to the services provided.

 

100. Assumption of Risk by Customer.

By hiring Safe Haven Garage Door, you acknowledge and assume all risks associated with garage door or gate repair, including risks to property and personal injury resulting from wear and tear, misuse, or unforeseen circumstances.

 

101. Limitation of Property Damage Claims.

Safe Haven Garage Door is not responsible for pre-existing damages or structural issues discovered during the course of work. Any incidental property damage caused by normal service operations or unavoidable circumstances is the sole responsibility of the customer.

 

102. Non-Interference Clause.

You agree not to interfere with or hinder the work of Safe Haven Garage Door or its subcontractors. Any delays, disruptions, or complications caused by customer interference or third-party actions will result in additional charges, and Safe Haven Garage Door will not be liable for resulting damages.

 

103. Indemnification for Third-Party Access.

If any third parties are present on the property during service or have access to areas where work is being performed, you agree to indemnify Safe Haven Garage Door from all claims, damages, or injuries arising from the actions or presence of such third parties.

 

104. No Assumption of Liability for Hazardous.

Conditions Safe Haven Garage Door is not responsible for identifying or mitigating hazardous conditions on the property, including but not limited to asbestos, mold, lead-based paint, or structural instability. You are solely responsible for addressing any such conditions before or during our services.

 

105. Waiver of Claims Due to Delays.

Safe Haven Garage Door is not responsible for any delays in service completion caused by weather, supply chain disruptions, labor shortages, unforeseen circumstances, or customer actions. You expressly waive any claims for damages or penalties resulting from such delays.

 

106. Termination for Customer Breach.

Safe Haven Garage Door reserves the right to terminate services immediately if you breach any of the Terms, fail to provide a safe working environment, or engage in hostile or disruptive behavior. Termination under this clause does not absolve you of your obligation to pay for services rendered.

 

107. Exclusive Ownership of Intellectual Property.

All intellectual property, including designs, schematics, marketing materials, and proprietary processes used by Safe Haven Garage Door, remain the exclusive property of the company. You are prohibited from copying, reproducing, or using such materials without prior written consent.

 

108. Subrogation Waiver.

To the extent permitted by law, you waive any right of subrogation against Safe Haven Garage Door for claims covered by your insurance, including but not limited to property damage, bodily injury, or financial losses.

 

109. No Retroactive Claims.

Any claims or disputes must relate specifically to services provided within the last 90 days. Claims regarding past services outside this period are waived and will not be entertained.

 

110. Entire Agreement Clause.

These Terms constitute the entire agreement between you and Safe Haven Garage Door regarding the services provided. Any oral agreements, representations, or prior communications not expressly included in these Terms are superseded and void.

 

111. Severability of Provisions.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be replaced with a valid provision that comes closest to achieving the intent of the original.

 

112. Binding Arbitration for All Disputes.

All disputes, claims, or controversies arising from or relating to these Terms or services provided by Safe Haven Garage Door will be resolved exclusively through binding arbitration. Arbitration will be conducted in accordance with the rules of the American Arbitration Association, and the decision of the arbitrator will be final and binding.

 

113. Limitation on Advertising or Review.

Liability Safe Haven Garage Door is not liable for any negative reviews, public statements, or online posts made by customers or third parties. Customers agree to address concerns directly with Safe Haven Garage Door before posting public comments and waive any claims for damages arising from truthful statements made in response to such comments.

 

114. Customer Responsibility for Permits and Approvals.

It is the sole responsibility of the customer to obtain all necessary permits, permissions, and approvals required for the services. Safe Haven Garage Door is not liable for fines, delays, or additional costs resulting from the failure to secure such permits.

 

115. Waiver of Punitive Damages.

You expressly waive the right to seek punitive damages against Safe Haven Garage Door for any claims arising from or related to the services provided. Damages are limited to actual, documented losses directly caused by Safe Haven Garage Door’s actions.

 

116. Non-Transferable Services.

The services provided by Safe Haven Garage Door are non-transferable and are intended solely for the individual or entity that contracted for them.

Any attempt to transfer services to another party is void and releases Safe Haven Garage Door from any associated liability.

117. Finality of Work Acceptance.

Upon your approval of the completed work, all claims for defects, errors, or omissions are waived. You must notify Safe Haven Garage Door of any concerns before approving the work or within 24 hours of completion.

 

118. Dedication to Safety and Quality Standards.

Safe Haven Garage Door is committed to adhering to the highest safety and quality standards in the industry. Our technicians are trained to identify potential hazards and recommend solutions. However, you acknowledge that some conditions, including pre-existing damage or unsafe installations, may limit the effectiveness of our services.

 

119. Customer Support Commitment.

Safe Haven Garage Door provides dedicated customer support to address questions, concerns, or issues promptly. If you are unsatisfied with any aspect of our service, you agree to contact us directly to give us the opportunity to resolve the matter before pursuing legal or public actions.

 

120. Proactive Maintenance Recommendations.

To maximize the performance and lifespan of your garage door or gate system, Safe Haven Garage Door may provide maintenance recommendations. Following these recommendations is at your discretion, but failure to do so may result in additional costs or reduced functionality, for which Safe Haven Garage Door is not responsible.

 

121. Detailed Work Assessment and ApprovalBefore commencing work.

Safe Haven Garage Door will provide a detailed assessment of the required services. You are responsible for reviewing and approving the scope of work and associated costs. Any changes to the approved work may result in additional charges.

 

122. Limited Warranty on Products.

Safe Haven Garage Door offers a limited warranty on products installed or supplied by us, as specified in the service agreement. This warranty does not cover defects or failures caused by misuse, neglect, improper maintenance, or damage by external forces, including weather or accidents.

 

123. Professional Clean-Up Policy.

Safe Haven Garage Door is committed to leaving your property in a clean and orderly condition after completing our work. While we strive for thoroughness, minor debris may remain, and you agree that such instances do not constitute a breach of our obligations.

124. Customer Education on Usage.

To ensure the safe and effective use of your garage door or gate system, Safe Haven Garage Door may provide instructions or demonstrations. You acknowledge that it is your responsibility to follow these guidelines and to supervise others who use the system.

 

125. No Responsibility for Unauthorized Access.

Safe Haven Garage Door is not liable for any unauthorized access to your property resulting from security system failures, user errors, or third-party actions.

We recommend consulting with a security specialist if enhanced protection is required.

 

126. Enhanced Service Options.

Safe Haven Garage Door offers optional premium services, including extended warranties, priority scheduling, and comprehensive maintenance plans. You agree that these services are not included in standard offerings and must be purchased separately.

 

127. Service Downtime DisclaimerWhile.

Safe Haven Garage Door aims to minimize downtime, certain repairs or installations may require temporary disruptions to your garage door or gate system. You agree that such downtime is necessary and does not entitle you to a discount or claim for damages.

 

128. Agreement to Alternative Remedies.

In the event of dissatisfaction with a service provided, Safe Haven Garage Door reserves the right to offer alternative remedies, such as additional repairs, discounts, or credits. You agree to accept these remedies as full resolution of your claim.

 

129. Notification of Third-Party Damage.

If damage caused by third parties is identified during our service, Safe Haven Garage Door will notify you promptly. We are not responsible for addressing such damage unless specifically contracted to do so in writing.

 

130. Waiver of Claims for Wear and Tear.

You acknowledge that normal wear and tear is a natural part of garage door or gate system operation.

Safe Haven Garage Door is not liable for claims arising from routine wear and tear or failure to perform recommended maintenance.

 

131. Guaranteed Response Time ExclusionWhile.

Safe Haven Garage Door strives to respond promptly to all service requests, guaranteed response times are not provided unless explicitly agreed upon in writing as part of a premium service plan.

 

132. Documentation of Completed Work.

Safe Haven Garage Door provides documentation for all completed work, including invoices, warranties, and maintenance recommendations.

You agree to retain these records, as they may be required for future claims or warranty services.

 

133. Industry-Leading Materials and Techniques.

Safe Haven Garage Door uses high-quality materials and industry-leading techniques to deliver exceptional results. However, you acknowledge that variations in material availability or unforeseen circumstances may necessitate substitutions of equivalent or better quality.

 

134. Transparent Communication Policy.Safe Haven Garage Door values open communication and strives to keep you informed throughout the service process.

You agree to provide timely responses to requests for information or approval to avoid delays in service completion.

 

135. Confidentiality of Customer Information.

Safe Haven Garage Door is committed to protecting your personal and property information.

Any information shared with us during the course of our services will be treated as confidential and used solely for the purpose of completing the agreed work.

 

136. Final Inspection and Sign-Off.

Before concluding the service, Safe Haven Garage Door will conduct a final inspection to ensure all work has been completed to a high standard. Your sign-off on the work constitutes acceptance, and any additional requests or modifications after this point may incur additional charges.

 

137. Respect for Customer Property.

Safe Haven Garage Door technicians are trained to handle your property with care and respect. Any concerns about potential damage or mishandling must be reported immediately, as claims made after the technician’s departure may not be honored.

138. Commitment to Long-Term Relationships.

Safe Haven Garage Door values its customers and strives to build long-term relationships based on trust, reliability, and exceptional service.

Our goal is to ensure your complete satisfaction with every interaction.

 

139. Transparent Pricing Guarantee.

Safe Haven Garage Door believes in fair and transparent pricing.

All costs are disclosed upfront, and any potential additional charges will be communicated and approved by you before work continues.

 

140. Customer-Centered Problem Resolution.

In the unlikely event of dissatisfaction, Safe Haven Garage Door is committed to working collaboratively with you to find a fair and satisfactory resolution. We encourage open communication to address concerns promptly and effectively.

 

141. Focus on Preventative Maintenance.

Safe Haven Garage Door emphasizes preventative care and will provide honest recommendations for maintenance or repairs that can help avoid costly future problems, ensuring your system’s longevity and safety.

 

142. Environmentally Conscious Practices.

Safe Haven Garage Door is dedicated to minimizing its environmental impact. We responsibly dispose of old parts and materials, recycle where possible, and strive to use environmentally friendly products when available.

 

143. Respect for Your Schedule.

Safe Haven Garage Door respects your time and makes every effort to complete services promptly and within the agreed timeframe. If unforeseen circumstances arise, we will communicate with you immediately to minimize inconvenience.

 

144. Safety First Approach.

Your safety and the safety of our technicians are our top priorities.

Safe Haven Garage Door conducts every service with attention to detail, following strict safety guidelines to ensure a secure environment for everyone.

 

145. Customer Empowerment Through Education.

Safe Haven Garage Door believes in empowering customers by educating them on proper system care and operation. We are happy to answer any questions and provide guidance to help you maintain your garage door or gate system effectively.

 

146. Follow-Up Support Commitment.

Safe Haven Garage Door doesn’t just complete a job and walk away.

We offer follow-up support to ensure that the service provided meets your expectations and that you remain satisfied with your system’s performance.

 

147. Honest Workmanship Policy.

Safe Haven Garage Door is committed to honesty and integrity in all aspects of its work. We will never recommend unnecessary services or upsell products you don’t need, ensuring you receive only what is truly required for your system.

 

148. Investment in Community.

Safe Haven Garage Door takes pride in being a trusted local service provider and is dedicated to giving back to the community. We aim to support the neighborhoods we serve by fostering trust, reliability, and positive contributions.

 

149. 24/7 Emergency Availability.

Safe Haven Garage Door is committed to being there for you in times of urgent need. Our 24/7 emergency services ensure that you can count on us to respond promptly when you need us most.

 

150. Technicians with Integrity.

Our technicians are highly trained, courteous professionals who genuinely care about the quality of their work and your satisfaction. We hold them to the highest standards to ensure your experience with Safe Haven Garage Door is exceptional.

 

151. Prioritization of Customer Feedback.

Safe Haven Garage Door actively seeks and values customer feedback to improve our services continuously. We encourage customers to share their experiences and suggestions to help us serve you better.

 

152. No-Cost Consultations.

Safe Haven Garage Door offers no-cost consultations and estimates to help you make informed decisions about your garage door or gate system needs. We believe in transparency and empowering you with the right information.

 

153. Fair and Ethical Business Practices.

Safe Haven Garage Door conducts all business operations in an ethical and fair manner, treating every customer with respect, honesty, and professionalism.

 

154. Accessibility for All Customers.

Safe Haven Garage Door strives to provide services accessible to all customers, regardless of their unique needs or circumstances. We are happy to discuss accommodations to ensure you receive the best possible service experience.

 

155. Peace of Mind Guarantee.

Safe Haven Garage Door is dedicated to providing peace of mind to all customers. From initial consultation to final inspection, we aim to deliver a seamless and stress-free experience that prioritizes your needs and satisfaction.

Safe Heaven Garage Door Company.
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